I am a detail-oriented virtual assistant with a strong background in high-volume customer service and travel support. With 1 year of experience as an Inbound Customer Service Specialist and 6 months as a Travel Expert, I bring highly transferable skills that allow me to support clients efficiently, professionally, and with precision.
I am trained in Amadeus GDS and Farelogix (SPRK), my responsibilities included checking ticket and flight status, selling and repricing new flights, modifying flight segments, processing refunds and voids, and reviewing airline modification history—all while handling time-sensitive requests with accuracy and attention to detail. My experience has strengthened my attention to detail, system navigation skills, and ability to handle time-sensitive requests in fast-paced environments.
What I can help you with:
- Client & email management
- CRM and database management
- Financial data handling and payment processing
- Administrative and day-to-day operational support
- Travel support using Amadeus GDS and Farelogix SPRK
- Calendar management and task organization
I thrive in remote environments, work independently with minimal supervision, and consistently deliver calm, solutions-focused support. I’m a fast learner, highly dependable, and committed to helping you streamline operations so you can focus on growing your business.
Verified
