Results-driven Admin Virtual Assistant | 3+ yrs in executive support, data entry, client coordination, email and calendar Management | Skilled in Google Workspace,, Zendesk | Reliable, detail-oriented & remote-ready
Career Highlights
- Subject Matter Expert – VXI DirecTV
Supported frontline representatives in complex customer scenarios, performed supervisor-level escalations, and ensured service delivery met quality standards across billing, sales, and customer experience.
- Sales Representative – VXI DirecTV
Balanced customer satisfaction with sales goals, resolving billing inquiries while promoting services that enhanced client engagement.
- Customer Sales Representative – AT&T via VXI Global Solutions
Delivered seamless support and timely resolution, contributing to customer loyalty and consistent performance across sales and service metrics.
- Technical Support Representative – Alorica (Google Fi)
Resolved technical concerns related to mobile services while strictly aligning with Google's operating protocols and service expectations.
- Market Development Associate – Evernest Ph
Initiated outbound calls and appointments to drive lead generation, converting prospects through persuasive communication and product knowledge.
-Administrative Services Executive - City Administrative Development Office of Digos
Provide seamless Admin support, calendar management, Data entry, Document preparation and file organization
-GoGoGrandParent | Transportation Operator VA |WFH
Provide quality customer service using crm tools , data entry, and transportation assistance for travel
Core Skills
| Customer-Facing Expertise | Technical Abilities | Professional Tools |
| Customer satisfaction & retention | Troubleshooting & SOP compliance | CRM platforms |
| Sales & upselling strategy | Service diagnostics | Call management systems |
| Supervisor & escalation support | Workflow documentation | MS Office tools |
| Time management & multitasking | Quality assurance reviews | Reporting dashboards |admin support |calendar management | data entry |critical thinker | Time management | teamplayer
Verified
