Hello! I'm Rhea Jane Valles, a dedicated Virtual Assistant with over a year of experience in vacation rental operations, guest relations, and administrative support. I help businesses deliver exceptional customer experiences, streamline daily operations, and maintain organized, efficient workflows.
My background combines hospitality, operations, and creativity, allowing me to support both the operational and marketing side of a business. I thrive in fast-paced environments where professionalism, attention to detail, and proactive communication are essential.
What I can help you with:
Guest Relations & Hospitality
Guest communication before, during, and after stays
Reservation management
Booking modifications and cancellations
Complaint resolution and customer support
Maintenance and housekeeping coordination
Vacation rental operations (Airbnb, -----------, Expedia)
Virtual Assistance & Administrative Support
<8efe80624d780eba0c6493ec45140364>Email and calendar management
Data entry and documentation
SOP creation and process improvement
Internet research
File and document organization
General administrative support
Creative Support
Social media assistance
Canva design
Content writing and copywriting
Basic video editing (CapCut)<8efe80624d780eba0c6493ec45140364>Email marketing support
AI-assisted content creation using ChatGPT
Software & Tools
Guesty • Host PMS • ----------- Extranet • Airbnb • Expedia Partner Central • ChargeAutomation • Google Workspace • Microsoft Office • Canva • CapCut • ChatGPT
I am highly organized, adaptable, and committed to providing excellent service while continuously learning and improving. If you're looking for a reliable Virtual Assistant who can support your business with professionalism, strong communication, and a hospitality-first mindset, I'd love to work with you.
Let's connect and discuss how I can help your business grow!
