I am a dedicated and experienced professional with over 10 years of experience as a computer programmer in a government hospital, where I provided chat and technical support across multiple platforms including Viber, Facebook Messenger, email, and a ticketing system. I’m skilled in handling user concerns efficiently and with patience, ensuring quick resolutions and clear communication. I’ve also delivered presentations via Zoom and assisted clients and colleagues through remote troubleshooting of software issues. In addition, I am proficient in creating analytical reports. I am also Civil Service (Sub-Professional) eligible, which reflects my qualification and readiness to serve in professional roles with integrity and accountability. I take pride in being reliable, detail-oriented, and committed to helping others through tech solutions and support.
