A dedicated and compassionate Customer Service Representative with expertise in healthcare insurance claims, eligibility inquiries, Medical Records management, and Prescription assistance. Proven ability to accurately process claims, verify coverage, and handle sensitive health information with confidentiality. Skilled in providing clear, efficient, and compassionate support to clients and healthcare providers, ensuring a positive experience and prompt resolution of inquiries. I am committed to providing reliable, empathetic, and efficient service to support both clients and healthcare teams.