Detail-oriented and versatile IT professional with a strong background in Application Support, Product Ownership, and Quality Assurance Testing. Skilled in managing end-to-end application lifecycle processes—from issue resolution and user support to regression testing and feature validation. Adept at collaborating with cross-functional teams to deliver seamless product experiences.
Proficient in Vanilla PHP, SQL (MySQL Workbench), HTML/CSS, and Excel Macros, bringing both technical and analytical skills to the table. Proven ability to bridge the gap between technical teams and business stakeholders, ensuring high-quality deliverables and user-centric solutions. Committed to continuous learning and process improvement in dynamic IT environments.
