I have a strong background as a Registered Nurse since 2012, along with extensive experience in medical administration, customer service, and data visualization.
Throughout my career, I have gained valuable experience in managing patient care, including screening gaps, scheduling appointments, providing medication refills, and following up with patients to ensure their well-being. My familiarity with Electronic Health Records (EHR) systems such as Athena, as well as clinic management and medical transcription, has equipped me with the technical skills necessary to efficiently support healthcare operations remotely.
Moreover, my experience in handling customer inquiries, making outbound calls, sending texts/emails for appointment reminders, and assisting with insurance verification.
