I bring a strong background and proven experience as a virtual assistant, with a particular focus on eCommerce support and administrative tasks. In my previous role as an Amazon Case Manager, I handled a wide range of responsibilities including reimbursements, case filing, shipment reconciliation, adjustments, negative feedback removal, removal of unfulfillable inventory, and preparing monthly reports for clients.
My work involved daily use of tools such as Excel, Google Sheets, Microsoft Teams, Amazon Seller Central, Gmail, and Canva—ensuring that I delivered results efficiently and with accuracy.
In addition, I have hands-on experience with a variety of platforms and software essential to virtual support roles, including:
Trello
Google Workspace (Docs, Sheets, Gmail, etc.)
Amazon Seller Central
Zoom
Tactical Arbitrage
AZ Insight
Outlook
Microsoft Teams
Helium10
OTP Generator
I take pride in my organizational skills, attention to detail, and commitment to providing high-quality support. I’m excited about the opportunity to join your team and contribute to your company’s continued growth and success.
