???? Profile Overview
Hi there! ???? I'm a dedicated Customer Service Specialist with over 3 years of BPO experience, supporting both travel ?? and financial service accounts ????. I deliver fast, friendly, and solution-focused support through calls, chats, and emails.
? What I Bring to the Table:
* Strong communication & active listening skills ?????????
* Expert in Amadeus, Sabre and similar tools
* Strong background in flight bookings, rebooking's, refunds, and travel disruptions
* Skilled in handling billing inquiries, fraud prevention, and account troubleshooting
* High accuracy, professionalism, and a calm approach under pressure ????
* Experienced in handling inbound/outbound calls, email, and chat support
???? Highlights:
* Maintained 95%+ CSAT scores across accounts ?
* Recognized as Top Performer in multiple quarters ????
* Handled VIP travel bookings and sensitive financial data with accuracy and professionalism ????
????? Skills:
* Customer Service
* Email Support
* Chat Support
* Call Center Support
I’m passionate about creating smooth customer experiences and making your support operations run efficiently. Let’s work together to keep your customers happy! ????
3 quick steps: ????
1?? Send me an Upwork Message
2?? Click the green Schedule Meeting button
3?? Choose one for for 15 minutes and I'll confirm a time
Let's talk about how I can make you life easier. ????
