Hi! I’m a Japanese bilingual professional (JLPT N2) with hands-on experience living, studying, and working in Japan. I’m passionate about helping people — whether that’s through excellent customer support, reliable back-office help, or caring for others with respect and patience.
I hold a caregiver license and have worked in a rehabilitation hospital supporting patients for over a year, as well as in the service industry in Japan — including nearly 2 years at 7-Eleven Japan and 6 months in hotel housekeeping.
In the Philippines, I built strong BPO customer service skills for 2 years and now work as a Customer Issue Resolution Analyst supporting 3M Japan, handling account reconciliation, dispute resolution, and bilingual client communication.
I’m adaptable, detail-oriented, and comfortable working with people from different cultures. I love bridging the gap between Japan and international teams by combining language skills with genuine care and professionalism.
Key Skills:
Japanese–English Bilingual (JLPT N2)
Customer Service & Issue Resolution
Invoicing & Reconciliation Support
Caregiving & Patient Support
Cross-Cultural Communication
I’m open to connecting with companies and clients looking for a reliable bilingual professional with real Japan experience. Let’s connect!
