Hi! I’m -----------, a Customer Service Professional with 5+ years of experience in BPO and e-commerce. I provide exceptional support through social media (Facebook and Instagram), email, chat, and phone turning inquiries into sales and building customer loyalty.
I currently manage Facebook and Instagram pages to drive sales and respond to product inquiries, plus product uploads and order processing for:
Noon (UAE’s well-known online shopping platform)
Shopline<8efe80624d780eba0c6493ec45140364>Facebook Listing
Here’s what I can help you with:
- Social media management and engagement
- Product uploads, listings and inventory updates
- Order processing and tracking
- E-commerce support (Noon, Shopline, Facebook)
- Customer complaint resolution
- Logistics coordination (DHL, J&T, SMSA, IMILE)
- Tools: Canva, Cupcat, Slack, Salesforce Lightning
I’m proactive, detail-oriented, highly adaptable, quick to learn, and committed to helping your business grow through outstanding service, strong customer relationships, and effective social media engagement.
