I am a dedicated professional with over 5 years of combined experience in healthcare BPO, dental insurance verification, claims management, and administrative support. My background includes handling both inbound medical benefits support and outbound dental provider assistance, where I specialized in insurance verification, prior authorizations, claims processing, denials, reprocessing, and credentialing.
With proven expertise in ensuring accuracy, compliance, and efficiency, I’ve consistently been recognized for top performance in fast-paced environments. I also bring experience in customer verification, fraud prevention, data processing, and government documentation, showcasing adaptability across multiple industries.
Trained in U.S.-based dental office workflows, I am proficient in using EHR/EMR systems (Practice Fusion), Salesforce, Dental Exchange, NEA Fast Attach, Microsoft Office, Google Workspace, and payer portals. I pride myself on delivering reliable support that allows healthcare providers and businesses to focus on patient care and operations while I manage the critical back-end processes.
I am seeking opportunities to leverage my skills in insurance support, claims, and administrative services—helping teams streamline processes, reduce delays, and achieve greater efficiency.
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