Hi, I’m Mary Joy Panuncial,
I have solid experience working in the BPO healthcare industry, particularly in an outbound DME (Durable Medical Equipment) supplies account. My role involved assisting patients and healthcare providers with their orders, validating prescriptions and medical records, following up on documents, and ensuring that clients receive the right medical supplies on time.
In addition, I handled outbound calls, customer support, and account follow-ups, which helped me develop strong communication, being detail-oriented, and problem-solving skills. I’m used to working in fast-paced environments while maintaining accuracy and professionalism.
I can help your business with:
-Outbound & Inbound Calls (Healthcare / DME-related)
-Customer Service & Patient Support
-Documentation (Validating Prescription)
-Data Entry & CRM Management
-Email & Chat Support
I’m reliable, detail-oriented, and I value building long-term relationships with clients. If you’re looking for someone who understands healthcare processes, DME requirements, and excellent customer service, I’d be happy to help!
