Healthcare Virtual Assistant | Insurance Verification, Claims Follow-Up, CRM Systems | Supporting Providers with Accurate Patient & Billing Support

I support healthcare providers and medical support teams with administrative tasks, insurance follow-ups, patient communication, and documentation while making sure sensitive information is handled properly and kept HIPAA-compliant. With over 2 years of experience supporting U.S.-based healthcare-related accounts, I have handled insurance inquiries, claims follow-ups, billing support, patient communication, and documentation in high-volume environments.

I am experienced with EMR/EHR navigation, Google Workspace, Availity insurance portals, Microsoft Excel, Google Sheets, Outlook, Slack, Microsoft Teams, Avaya, and VMware. I’m comfortable managing records, following up on claims and inquiries, and staying organized while handling multiple tasks throughout the day.

I am available for full-time work during EST hours for 8 hours a day and I’m looking for a long-term opportunity where I can grow and become a reliable part of the team.

I take my work seriously, confidentiality, and consistent communication. I work well independently, adapt quickly to systems and workflows, and stay committed to delivering accurate and dependable support every day.