*Assumed responsibility for telephones and emails, directing individuals through appropriate channels, with an average of 17 inquiries per hour answered.
*Performed data entry for various standard forms and human resources activities as needed, including payroll processing.
*Multi-task to manage calendars for 4 consultants across multiple teams and time zones
*Responsible for regular corporate communication, including circulation of internal newsletters and external marketing materials.
*Maintain a 24-hour response rate for customer communication, employing effective prioritization techniques
