Karina - Ticketing Systems, Active Directory, Microsoft Office 365, Remote Support Tools, ITIL Foundation Knowledge, Device Setup and Support, Software Installation and Updates, Azure Portal, Change implementation (AWS, Active Directory , Helpdesk Support) - $5.73/hour | OnlineJobs.ph
Current Employment Status:Available
Karina
Ticketing Systems, Active Directory, Microsoft Office 365, Remote Support Tools, ITIL Foundation Knowledge, Device Setup and Support, Software Installation and Updates, Azure Portal, Change implementation
"I have one of the best VAs I've had in a long time...she's been amazing"
I provide comprehensive technical support and assistance to end-users in resolving hardware, software, and network issues. With a strong background in troubleshooting and customer service. I excel in diagnosing problems, implementing effective solutions, and ensuring minimal disruption to operations. I am proficient in guiding users through step-by-step solutions, documenting i----------- and resolutions, and escalating complex issues as necessary to maintain productivity and user satisfaction. My dedication to delivering timely and efficient support aligns with industry best practices, contributing to a reliable and responsive IT Operations environment.
