Hi, I’m John Michael Ordenesa. I have solid experience in customer service, cold calling, appointment setting, and sales support across multiple industries. I’ve worked on Medicare, ACA insurance, and Tax Credit campaigns, handling outbound and inbound calls, lead verification, and client qualification before transferring to licensed agents. I also have experience as a solar appointment setter and in hotel reservations, assisting customers with bookings, inquiries, and scheduling.
I’m proficient in CRM systems such as Convoso and Chase, and I’m comfortable working with scripts, managing leads, and meeting performance targets. I communicate clearly in English, work well in fast-paced environments, and take pride in being reliable, organized, and results-driven. I’m always eager to learn, adapt, and contribute to the growth of the company I work with.
