I am a dedicated and detail-oriented professional with nearly 3 years of experience in healthcare customer service, assisting U.S.-based patients and providers with insurance benefits, claims, and authorizations. I hold a Bachelor of Science in Information Technology, which has strengthened my ability to adapt quickly to new systems and tools. I am passionate about delivering excellent support with empathy, accuracy, and professionalism. With strong communication skills, a heart for service, and a commitment to continuous learning, I am confident in my ability to thrive in a virtual healthcare support role.
