Six Sigma Certified professional with 10+ years of experience specializing in Healthcare Administration, Patient Engagement, and Virtual Operations.
I help US-based healthcare providers and clinics streamline their workflows, manage high-volume patient communications, and maintain HIPAA-compliant records. My background in B.S. Psychology combined with Lean Six Sigma methodology allows me to deliver efficient, empathetic, and data-driven support.
Core Expertise:
Healthcare Admin: EHR/EMR management, Medical Referrals, and Insurance Authorizations.
Operations: Process Improvement (SOP Creation), Workflow Optimization, and Project Coordination.
Communication: Patient Advocacy, High-Volume Live Chat, and Appointment Scheduling.
My goal is to handle the operational "grind" so you can focus entirely on patient care. Let?s make your practice more efficient!
