A dedicated and results-driven IT Implementation Officer and Technical Support Specialist with over 7 years of experience in hardware/software installation, server configuration, network setup, and project implementation. Proven ability to manage technical teams, coordinate with partners and stakeholders, and ensure the successful deployment of IT infrastructure across multiple institutions. Skilled in troubleshooting, preventive maintenance, and the use of system imaging tools. Strong background in supporting enterprise systems, including Active Directory, CCTV setup, and data center planning. Committed to continuous learning, knowledge sharing, and contributing to organizational success through effective leadership and hands-on technical expertise.
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