Highly adaptable professional with over 3 years of combined experience in customer service and operations management. Started career as a Call Center Agent, developing strong communication, problem-solving, and client relationship skills. Currently serving as a Restaurant Manager for 2 years, overseeing daily operations, staff management, and customer satisfaction. Skilled in team leadership, conflict resolution, and delivering excellent service in fast-paced environments. Recognized for balancing people management with operational efficiency, while ensuring consistent achievement of business goals.
