I have 4 years of experience in the BPO industry, where I assisted a wide range of customers as a Customer Service Representative and ensured service quality as a Quality Assurance Analyst.
I also have 2 years of supervisory experience in the Food and Beverage industry as a Restaurant Operations Manager. I played a key role in transforming a small food venture into a fully operational restaurant by managing daily operations and driving business growth.
In addition, I was part of a database and marketing team, where I created advertising and promotional materials to support branding and customer engagement efforts. This role sharpened my skills in visual content creation, strategic marketing, and data management.
