Hi! I'm an experienced Customer Service Representative with over 2 years of solid background handling inbound and outbound calls, as well as live chat support. I’ve worked with CRM tools, Slack, Zoom, and Canva — making me confident in navigating platforms and multitasking in a fast-paced environment.
I pride myself on being a patient, reliable, and customer-focused individual who always aims to deliver excellent service and resolve concerns efficiently. I’m great at communicating clearly and professionally, which helps me build strong rapport with customers.
Currently, I also work part-time as an ESL teacher, which has strengthened my adaptability, attention to detail, and communication skills even further.
I'm now looking for a full-time, long-term remote opportunity where I can contribute my skills, grow with the company, and provide outstanding service. Let’s work together to make your customers happy!