Experienced Costumer service specialist with 5 years of proven success in managing high volume of calls from Pharmacies, Doctors and Patients regarding Insurance coverage, Prior Authorizations, Billing and Medications, also 1 year being a pre-registration Representative, working with Opthalmologist managing high-volume email inboxes, confirming appointment schedules, verification of medical coverage, gathering Patient information in advance and obtains authorizations before appointment.
