I’m a results-driven Virtual Assistant with over 6 years of combined experience in customer service, team leadership, and remote real estate support. For the past year, I’ve worked with a U.S.-based real estate client in Texas, assisting with lead management, CRM updates, email correspondence, appointment setting, and property research.
Prior to that, I served as a Team Manager for AT&T under a Telco BPO company, where I led a high-performing team to consistently meet KPIs in a fast-paced environment. I also have strong expertise in billing, technical support, and sales. My leadership background and attention to detail make me highly adaptable to both team and independent work.
I’m tech-savvy, organized, and proactive, with experience using tools like Zendesk, Opus, Telegence, Clarify, Canva, Microsoft Office, Google Suite, and various CRMs. I'm seeking a long-term, full-time remote opportunity where I can bring value to a growing company.