Versatile Virtual Assistant and Customer Support Specialist with 7+ years of experience in technical support, client service, and sales. Skilled in managing admin tasks, resolving complex issues, creating automations, and exceeding performance targets. Proficient in CRM tools and remote platforms, with a strong focus on delivering efficient, high-quality support. Also experienced in audio production, podcast editing, and live sound, with a background in music performance and sound design—bringing both technical expertise and creative insight to every project.
