I'm a Certified Medical and Dental Virtual Assistant with over five years of experience supporting healthcare providers in virtual settings. My background as a Registered Nurse has provided me with a strong clinical foundation. At the same time, my hands-on experience in medical and dental offices has honed my skills in insurance verification, claims processing, billing, and patient coordination.
I have successfully managed end-to-end insurance workflows, including verifying patient benefits, obtaining pre-authorizations, submitting accurate claims, and following up on denials. I am proficient in using various platforms such as OpenDental, DentalIntel, NexHealth, Zocdoc, DentalXChange, Practice Fusion, AthenaHealth, and eClinicalWorks.
As a virtual assistant, I excel at managing provider calendars, optimizing recall systems, organizing treatment plans, and delivering excellent customer service through email, chat, and phone. I am HIPAA certified, results-driven, and passionate about helping healthcare teams operate smoothly and efficiently.
If you are looking for someone who can combine clinical knowledge with administrative precision, I would love to connect.
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