Payments Operations & CIS Regional Manager with 14+ years in the iGaming and FinTech sectors, specializing in payment operations, fraud prevention, and risk management. Skilled in leading global teams (Philippines, Armenia, Georgia, Kenya, Thailand, China, and Japan) of up to 300 staff, ensuring operational efficiency and high service quality.
Experience Highlights:
CIS Regional Manager – Sportion |Internal Operations for Dafabet (2025): Managed payment operations across Armenia & Georgia, overseeing deposits, withdrawals, audits, and escalations. Directed 300+ staff, led fraud detection initiatives, and improved operational workflows.
Payments Operations Manager – Ricecash Asia Phil. & AEL Business Solutions Inc. | Internal Operations for Dafabet (2011–2025): Oversaw end-to-end payment operations for global markets. Promoted from Shift Leader (2015) to Manager, with proven success in transaction monitoring, process improvements, and cross-border team leadership.
Key Strengths: Payments processing, fraud prevention, risk mitigation, team leadership, global operations, process optimization, digital transformation, and client issue resolution.