I am a flexible, detail-oriented Customer Support and Client Relations Associate with over 6 years of professional experience in voice, chat, and email support, handling global accounts in insurance, streaming, travel, and tech.
My core strengths include:
-Excellent English communication and empathetic listening skills
- High proficiency in CRM tools (Zendesk, Voyager, Pension Pro, Vivantio)
- VoIP platforms (RingCentral, Avaya, Webex, Zoom, MS Teams)
-Expertise in handling escalations, account issues, tech troubleshooting, and data entry
-Adaptability to minimal supervision, quick learning, and strong critical thinking
-A reliable team player with solid time management and multitasking ability
-I’m tech-savvy, creative, and have a background in Broadcast Production, with added basic skills in Canva, Adobe Lightroom, and sales tools like Saber.
If you're looking for someone who can start ASAP , communicate well, and handle clients with care and professionalism—I’m ready to help your business grow.
