I help busy executives and operations leaders stay organized by providing reliable Executive Assistant and Administrative Support services. My experience includes calendar and meeting coordination, operational email management, reporting, documentation, SOP creation, stakeholder communication, and process coordination that keep day-to-day operations running smoothly.
Over the past seven years, I have progressed from Customer Service Representative to Senior Quality Assurance Analyst, supporting operations across teams of 200+ agents. I have coordinated meetings, prepared leadership reports, maintained operational documentation, managed 30 to 50 operational emails daily, scheduled recurring meetings through Outlook Calendar and Microsoft Teams, and handled confidential information with professionalism and attention to detail.
I am proficient in Google Workspace, Microsoft 365, Microsoft Outlook, Microsoft Teams, Excel, Notion, Salesforce, HubSpot, Asana, Trello, ClickUp, Slack, Zoom, Calendly, Canva, and ChatGPT.
I am available for full-time or part-time remote opportunities and can work flexibly across US (EST/PST), UK (GMT), and Australian (AEST) time zones. I am looking for a long-term role where I can become a dependable part of your team and contribute to your business's continued success.
I take ownership of my work, communicate proactively, and consistently deliver organized, accurate, and dependable support. My goal is to help you save time, stay organized, and focus on growing your business with confidence.
