I have 4 years of experience working in the BPO industry, specializing in collections and dispute resolution. My work involved both inbound and outbound calls, as well as sending professional emails to consumers regarding their accounts. I helped clients understand their debt situations and provided solutions for repayment.
I'm now seeking full time opportunities as a Virtual Assistant where I can apply my communication, organization, and customer support skills. I’m detail-oriented, professional, and always focused on delivering excellent service.
