Hard-working, creative and proactive.
Knowledgeable in providing friendly,
thorough customer service to clients
and fellow professionals. Skilled at
problem-solving and able to help
encourage team works. Ambitious,
eager to keep growing and evolving in
my profession. Constantly developing
new skills and abilities.
• A year of experience as Customer Service Representative where I'm responsible for answering incoming customer calls. Assisting customers and providing resolutions to their concerns.
• 2 years as a Collections Agent, responsible for doing Inbound and Outbound Calls. Assisting customers in making their payment, resolving concerns, helping with payment issues and collecting debts.