Dedicated and detail-oriented Healthcare Collections and Customer Service Specialist with over 6 years of experience in the healthcare BPO industry. Proven expertise in insurance follow-ups, patient account management, and AR collections.
I bring strong knowledge of EPIC, EFR systems, and insurance claim workflows — including Medicare, Medicaid, and commercial payers. Known for consistently exceeding collection targets while maintaining exceptional patient and provider satisfaction.
Currently seeking roles in:
Healthcare Collections / Accounts Receivable
Revenue Cycle Management
Customer Service – Healthcare Domain
Let’s connect if you’re looking for a reliable, proactive professional who can deliver results and strengthen your revenue cycle operations.