Hello! I'm Kershy Kahleen Belga , a Healthcare Virtual Assistant with over 15 years of experience supporting Outpatient Clinic and Telehealth operations within a hospital setting.
When patient schedules are organized, documentation is accurate, and follow-ups are completed on time, healthcare providers can focus on what matters most—patient care. That's where I bring value. Over the years, I have supported every stage of the patient journey, from scheduling and registration to medical documentation, insurance verification, prescription refill processing, and provider coordination.
What sets me apart is my hands-on experience working within a hospital environment, where I supported multiple physicians and specialties through both outpatient and telehealth services. This experience has given me a strong understanding of healthcare workflows, patient communication, and the level of accuracy required to support efficient clinical operations.
Services I Provide:
• Telehealth Operations Support
• Patient Scheduling & Care Coordination
• Medical Scribing & Clinical Documentation
• SOAP Note Documentation
• EHR / EMR Management
• Insurance Verification & Eligibility Checks
• Prior Authorization Support
• Prescription Refill Processing
• Patient Intake & Demographic Verification
• Patient Communication & Follow-Up (Phone, Email, SMS, Chat)
• Provider Support & Credentialing Assistance
• Medical Records Management
• Claims Processing & Follow-Up
• Healthcare Administrative Support
• Medical Reporting & Documentation
• Social Media Management for Telehealth Services
• Digital Patient Engagement & Communication
• Telehealth Service Promotion & Healthcare Marketing Support
Tools & Platforms:
Bizbox EHR, Halaxy, ONEfocus, eClinicalWorks, Notion, Asana, Trello, ClickUp, -----------, Zoom, Skype, Google Meet, WhatsApp, Viber, Google Workspace, Microsoft Office Suite, Dropbox, DocuSign, VPN, Time Doctor, Hubstaff, ChatGPT, Claude AI, Google Gemini, Jasper AI, and Grammarly.
What You Can Expect When Working With Me:
• Extensive experience supporting physicians, patients, and healthcare teams in both outpatient and telehealth settings
• Strong attention to detail in clinical documentation, scheduling, and healthcare workflows
• Ability to manage high-volume patient appointments and provider schedules efficiently
• Proficiency with multiple EHR/EMR systems and telehealth platforms
• Commitment to data privacy, confidentiality, and accurate documentation
• Professional communication and patient-centered support
• Reliable, organized, and adaptable approach to healthcare operations
If you're looking for a Healthcare Virtual Assistant who understands both the clinical and administrative side of healthcare, I'd be happy to discuss how I can support your practice and help keep your operations running smoothly.
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