Hi! I’m Rose, a dedicated and detail-oriented professional with over 10 years of experience in accounting, billing, bookkeeping, administrative support, customer service, and client relations. I bring a strong work ethic, excellent communication skills, and a passion for accuracy in every task I take on.
Here's what I can offer:
1. Accounting & Bookkeeping
Certified in Xero, QuickBooks, and TESDA Bookkeeping NC III
Proficient in Peachtree, Odoo, and SAP Accounting systems
Skilled in accounts reconciliation, financial reporting, and expense tracking
Experience handling invoicing, AR reports, and bankruptcy payment audits
2. Administrative Support
Strong background in data entry, document handling, and calendar management
Organized, reliable, and able to manage multiple tasks efficiently
Experienced in using Microsoft Excel, Google Workspace, Outlook, and Trello
3. Customer Service & Client Support
2+ years in high-volume inbound and outbound call handling
Excellent in email support, chat assistance, and ticket resolution
Patient, professional, and trained in delivering high-level customer satisfaction
Experience working with CRM platforms and handling service escalations
I take pride in being a dependable, self-motivated team player who thrives in both independent and collaborative work settings. If you're looking for someone who can help manage your operations, support your clients, and keep your books in order, I’m ready to help your business grow.
Let’s connect and get started!
