Motivated and customer-focused professional with over 3 years of experience in the telecommunications and hospitality industries. Skilled in handling customer concerns, managing hotel reservations, and delivering high-quality support across multiple communication channels. A former call coach with a passion for empowering teams and enhancing service performance through effective communication and constructive feedback. Recognized for adaptability, keep attention to detail, and consistently delivering exceptional client experiences. Seeking to contribute to a growth-oriented company that values service excellence and team collaboration.