I am a dedicated Healthcare Advocate Virtual Assistant with 5 years of BPO experience supporting U.S. healthcare accounts. While I am new to the Virtual Assistant industry, my strong background in healthcare customer service has equipped me with the skills needed to provide reliable, compliant, and empathetic support to patients, providers, and healthcare teams.
I have hands-on experience handling insurance benefits verification, claims status inquiries, billing concerns, prior authorization coordination, appointment scheduling, and patient communication, all while ensuring strict HIPAA compliance and accurate documentation.
I am highly willing to learn, adaptable, and committed to growing as a Healthcare VA. I take pride in clear communication, attention to detail, and providing excellent patient support in fast-paced environments.
What I can help you with:
Patient & member support (email, chat, calls)
Insurance eligibility & benefits verification
Claims follow-ups and billing assistance
Prior authorization tracking
Appointment scheduling & reminders
EMR/EHR data entry and admin support
HIPAA-compliant documentation
I am looking for a long-term opportunity where I can continue learning, add value to your healthcare practice, and support your operations efficiently and professionally.
