I’m a dedicated e-commerce and customer service professional with years of experience handling online store operations and client support across multiple industries including Shopee and Kohl’s marketplaces, hotel reservations, retail, and telecommunications.
In the e-commerce space, I manage full store operations: product listings, inventory updates, campaign and voucher setup, order fulfillment, and customer coordination. I’m highly skilled in using tools like Shopee Seller Center, Kohl’s Vendor Portals, and platform-specific ads to increase visibility and drive sales.
My background in customer service has trained me to communicate clearly, resolve issues efficiently, and deliver a professional experience across various platforms
from booking hotel stays to assisting retail and telco customers with urgent concerns. I bring patience, attention to detail, and a problem-solving mindset to every interaction.
I aim to be known as a reliable, organized, and solutions-focused tea-----------mber who can work independently while contributing to a company’s growth. Whether it's supporting customers, managing marketplace stores, or improving workflows, I take ownership and deliver consistent, high-quality results.