Competent Client Support and Operations Professional with a background in Psychology and corporate customer support. Proven track record of navigating complex US auto insurance systems using Salesforce CRM daily while maintaining a 100% customer identity verification and process compliance score. Experienced in managing local administrative workflows, transcribing executive municipal meetings, and tracking mid-term sales inventory records. Skilled at organizing unstructured tasks, handling business communication with structural clarity, and supporting busy clients across time zones.