I’m a customer support and operations professional with over 5 years of experience helping businesses manage their day-to-day support and backend tasks efficiently.
I’ve worked with e-commerce, telecom, healthcare, and service-based accounts, handling customer communication, order management, billing concerns, and CRM updates. I’m comfortable managing high volumes of emails and tickets while keeping responses clear, timely, and professional.
What I can help you with:
• Email and chat customer support
• Order processing, refunds, and tracking follow-ups
• CRM management and data entry
• Scheduling and administrative support
• Maintaining organized records and workflows
I’m known for being reliable, detail-oriented, and easy to work with. I take ownership of my tasks, stay organized, and make sure nothing falls through the cracks. I’m also quick to learn new tools and adapt to different systems.
Tools & Platforms:
Salesforce • Zendesk • Google Workspace • Microsoft Excel • CRM/Ticketing Systems
If you’re looking for someone who can support your operations and provide consistent, quality customer service, I’d be glad to help.
