Healthcare professional with over 10 years of experience supporting patients, providers, and healthcare operations in medical office and academic settings. Skilled in scheduling, insurance eligibility verification, billing assistance, and coordination with insurance providers. Proficient in EMR systems, insurance portals, and patient platforms, with a strong understanding of HIPAA and clinical documentation standards. Recognized for resolving inquiries with accuracy and professionalism, and contributing to efficient healthcare workflows in fast-paced environments.
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