Reliable and detail-oriented Virtual Assistant with over 3 years of combined experience in customer service, billing support, and lead generation. I’ve worked with top BPO companies like Everise, Concentrix, and WNS Global, and spent 6 months as an appointment setter and cold caller—booking qualified leads, handling objections, and maintaining CRM accuracy. Proficient in tools like Salesforce, Google Workspace, Microsoft Office Suite, and Five9. Skilled in calendar scheduling, email management, customer support, and basic troubleshooting. Currently pursuing a degree in Human Resource Management and TESDA-certified in Computer System Servicing (NC II). I’m known for my strong communication skills, adaptability, and dedication to delivering excellent results.
