I am a Medical Virtual Assistant with over a decade of experience in healthcare administration, insurance verification, prior authorization, medical billing, and patient coordination. I specialize in helping healthcare providers and organizations reduce denials, streamline workflows, and deliver HIPAA-compliant patient care.
???? What I bring to the table:
Patient Support & Scheduling: Coordinated 30+ diagnostic tests and specialist consults weekly, achieving 100% insurance verification and reducing no-shows by 25%.
Revenue Cycle Expertise: Audited and corrected 100+ claims weekly, recovering $500K+ in underpaid/denied claims and improving billing accuracy by 40%.
Prior Authorization Leadership: Led a team of 12 securing approvals across Medicare, Medicaid, and private plans—cutting denial rates by 30% and improving turnaround times by 50%.
Process Improvement: Designed HIPAA-compliant workflows, QA systems, and Excel dashboards to optimize reporting, compliance, and provider–patient–payer coordination.
???? Skilled in EMRs (Epic, Cerner, Facets), insurance portals (Availity, Macess), productivity tools (Google Workspace, Excel), and compliance protocols (HIPAA/PHI).
I am passionate about combining clinical support knowledge with administrative efficiency to help healthcare providers focus on what matters most: delivering quality patient care.
???? Open to opportunities as a Medical Virtual Assistant, Prior Authorization or Insurance Verification Specialist, Healthcare Administrative Support, or RCM Specialist where I can continue improving processes, reducing denials, and enhancing patient outcomes.
