Detail-oriented and reliable professional with over 3 years of experience in software quality assurance, UI testing, documentation, and front-end support, combined with 11+ years in administrative coordination and customer service. Proven ability to review content accurately, follow detailed guidelines, manage digital tools, and produce clear documentation. Experienced in working with structured data, testing workflows, and collaborative Agile environments. Strong attention to detail, fast learner, and adaptable to virtual, task-based, and quality-focused roles.