As a Virtual Medical Assistant, I support providers by handling both clinical coordination and prior authorization tasks to keep patient care running smoothly behind the scenes. I take care the submission and follow up on prior authorizations, and communicate with pharmacies, facilities, and insurance companies to help ensure patients get timely access to their medications and treatments. I also make outbound calls and perform wellness checks on patients after hospital discharge to ensure proper follow-up and continuity of care. I update charts accurately and consistently. Even while working remotely, I stay organized, responsive, and proactive. I make sure providers have the information they need, and patients don’t experience unnecessary delays in their care.
Verified