Timothy

Customer Support and Retention Specialist | BPO Professional with Technical Support Expertise

Verified

Overview

Video Introduction

Looking for Full-time work (10 hours/day) at $4.14/hour ($909.84/month)

Educational Degree

Bachelor's degree

Availability

Full-time

Portfolio / Website

Not specified

Top Skills

Technical SupportAccount RetentionEnglish Speaking

Last Active

September 2nd, 2025 (11 months ago)

Member Since

August 4th, 2025

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About

Experienced BPO professional with 3+ years in customer service, technical support (Tier 1–3), and retention. Proven ability to handle complex issues, resolve customer concerns efficiently, and maintain satisfaction under pressure. Skilled in both voice and non-voice support channels, with a strong background in graveyard shift operations. Adaptable, reliable, and equipped with a wired internet setup for remote work.