I am a Medical Virtual Assistant trained in HIPAA compliance, EHR navigation, appointment scheduling, and medical records management. I have over 2 years of experience in customer service and administrative support, with skills in handling confidential data, patient coordination, and healthcare-related administrative tasks.
My training covers:
- HIPAA Compliance
- Electronic Health Records (EHR) Navigation
- Appointment Scheduling & Patient Follow-ups
- Medical Records & Data Management
- Insurance Verification & Prior Authorization
- Medical Transcription & Scribing
- Referral Coordination & Clinical Care Coordination
- Introduction to Medical Billing & Coding
I am proficient in:
- Google Workspace, Microsoft Office, Trello, Asana, -----------, and CRM systems
- Communicating with professionalism, empathy, and attention to detail
- Supporting telehealth providers, clinics, and healthcare professionals remotely
Specialties: Medical Virtual Assistance, HIPAA Compliance, EHR Navigation, Appointment Scheduling, Patient Data Entry, Medical Records Management, Insurance Verification, Administrative Support, Telehealth Support.