PROFESSIONAL SUMMARY
Detail-oriented and results-driven professional with experience in healthcare support, insurance verification, medical records management, and disability case handling. Proven ability to manage inbound and outbound communications with patients, employers, insurance providers, and legal representatives. Skilled in verifying insurance eligibility, organizing and maintaining accurate documentation, and supporting case preparation for hearings. Recognized for strong attention to detail, confidentiality, and efficiency, with multiple awards for excellence in medical records and hearing management. Adept at multitasking, problem-solving, and ensuring smooth coordination across teams to support client needs.
