Hi! I’m a seasoned freelance Virtual Assistant with 4+ years of experience supporting U.S.-based teams in high-volume, fast-paced industries like healthcare, logistics, and customer service.
I specialize in managing inbound/outbound calls, email support, claims, dispatch coordination, back-office admin, CRM management, and team performance tracking. I’ve also trained and supported agents, reviewed KPIs, and handled urgent and sensitive cases with precision.
What I bring to the table:
? Reliable, self-managed, and proactive
? HIPAA-compliant & detail-oriented
? Skilled in Google Suite, Verint, RingCentral, CRMs
? Strong communication & problem-solving
Let’s work smart, deliver results, and grow your business — I’ve got your back.
