I am a detail-oriented with over two years of experience supporting U.S. healthcare insurance members and Oncology patients. I specialize in insurance eligibility verification, benefits checks, reviewing prior authorization, appointment scheduling, and patient coordination.
In my previous roles, I handled inbound and outbound calls, verifying and explaining insurance coverage, coordinated with healthcare providers, and updated patient records using EPIC while maintaining HIPAA compliance. I also have strong administrative skills, including email management, calendar scheduling using Capstone Scheduling Chart, and accurate documentation.
I am committed to providing reliable and efficient support to healthcare providers, insurance teams, and small businesses, helping them save time and ensure smooth operations.
Key Skills:
• Insurance Verification Specialist
• Appointment Scheduling
• Patient Coordination
• HIPAA Compliance
• Administrative Support
• Email Management
